Audience:
IT Service Management professionals, specifically IT Leaders
Prerequisite:
ITIL Foundation, and a minimum of 3 years of managerial experience
Delivery options:
3 days (virtual) classroom, 18 hours online micro learning, blended
Model:
pay per use, subscription
Description:
The Digital and IT Strategy Leader Certification is relevant to those in a leadership capacity within the IT domain. If you are a new and aspiring leader looking to build and implement an effective IT Strategy, or you are an existing manager keen to take your leadership skills to the next level, this program is for you.
This course will focus on the alignment of digital business strategy with IT strategy. The course also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.
The IT & Digital Strategy module adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.
Accredited training for the ITIL Strategic Leader certification is mandatory to enable full understanding of the core material. ITIL 4 Foundation is a prerequisite. In addition, the ITIL Leader modules requires a minimum of three years of IT managerial experience. If you are working as a leader in an Agile/DevOps organization, you may also want to consider the DASA DevOps Leader program.